Groove Life® Returns & Exchanges
We stand behind our gear with a 94-year No BS Warranty, allowing you to return or exchange your items within 30 days of purchase if you aren't completely satisfied. Whether it is a sizing issue or a change of heart, we are here to ensure your adventure never stops.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and provide a brief reason so we can improve your future experience.
- 3.Print & Ship
Download your prepaid shipping label, securely package your gear, and drop it off at any authorized carrier location.
- 4.Get Refreshed
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items immediately.
